Shipping & Payment

Shipping and handling

We do ship all orders with DHL / Deutsche Post

Please note that we calculate shipping charges based on weight. (This does not apply if free world wide shipping is offered). We do try our best, that your shipping estimate during checkout is correct. However, since we do pack all orders carefully by hand, sometimes the weight might exceed the estimate. In this case we will write you an email and let you know about the additional shipping charges and if you do not agree we will give you a full refund. Most of the times however, we are right on spot or even save you on shipping charges. If that is the case, we will refund you the amount you saved.

Deutschland:

Artikel die breiter/höher als 5 cm sind, werden als Paket verschickt werden. Maxibriefe gehen nur bis zu einer Höhe von 5 cm, daher ist nicht nur das Gewicht, sondern auch die Abmessungen ausschlaggebend. Bestellungen innerhalb Deutschlands ab einem Bestellwert von 100€ sind Versandkostenfrei.

Gewicht Versandkosten

bis 850gr und unter 5cm 2,70€
bis 1800gr 4,99€
bis 4800gr 5,99€
Versandkostenfrei ab 100€ Bestellwert

Europa

We ship to every country in Europa with no exception. You can chose tracking for your orders below 1 kg during check out. All orders above 1kg are only shipped tracked. Untracked shippments may take up to 3 month to arrive at their destination.

Weight Delivery Charges

up to 450gr 4,50€
up to 850gr 8,60€
up to 4800gr 15,99€
above 5000gr 29,00€

International

We ship to every country around the world, with no exception. You can chose tracking for your orders below 1 kg during check out. Untracked shippments may take up to 3 month to arrive at their destination.

Weight Delivery Charges

up to 450gr 4,50€
up to 850gr 8,60€
up to 4800gr 19,99€
above 5000gr 49,99€

USA

Shipping to the USA is back on track starting September 15. 2020. The currently used shipping method is via Vessel, since transport capacities are still low via air. This will significantly change the shipping time, which also depends where in the US it is shipped to. A tracked shipping version for orders is adviced.
Even with tracking it can take the package several weeks, once handed over to the carrier of the destination, to make it through the customes office point of entry in New York. This might be faster after everything got back on track, but it is nothing out of the ordinary to not see any updates for several weeks, after it was handed over or registered by USPS. It only means that it is working its way through the bottle neck of customes. ;-)